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Contact & support

How to reach the Bloom team — support email, what to include in a report, and where to find Bloom on social.

The fastest way to get help is email: [email protected]. A human reads every message.

Before you write

Check Troubleshooting and the FAQ first — the most common issues have quick fixes there.

What to include in a report

The more specific your report, the faster the fix. Include:

  • What you were trying to do — e.g. "save a Vimeo link with the extension."
  • What happened instead — the exact error message if there was one.
  • Where it happened — browser, phone, which workspace.
  • A screenshot or the link involved, if you have one.

Social

For anything account- or billing-specific, email is the right channel — support can look up your workspace and actually fix things there.